Best Practises in Employing Differently able peoples in IndianHotel Industry – A Case Study of Lemon Tree Hotels

Abstract

Employing differently able people (DAP) or people with infirmities is difficult to deal with in the Indian societal structure as it is still treated as a taboo.In India 26.8 million people are people with infirmities,30 per cent of whom live in urban areas, while 70% live in rural India, in accordance to the 2011 Population Census.,.Employment status of DAP in India is very disheartening, the Census 2011 report shows that only 36% are working. There are 47% male workers while only 23% of females are working in all over India. The RPWD Act, 2016 reserves for 4% jobs of Indian Government and PSU's in identified posts. Employability in Private sector by improvement of proper skills is being encouraged now among persons with disabilities. People with infirmities have been motivated to pursue skill training in light of the emerging number of job opportunities in the service sector. Market specific skill training set up has been designed by Skill India Council for the disabled. Numerous hotels in India are running as an element of their CSR (Corporate Social Responsibility) activities for various social causes but Lemon Tree Hotels has adopted this policy of employing DAP as a diversified manpower enlistment policy. This case study is trying to discover the possibilities and impact of employing
DAP in Lemon Tree Hotels and how other hotel can use it as role model for employing more DAP and making them feel inclusive in the society